Converged Services Overview IP Communications-also known as "convergence" refers to the integration of data, voice, and video solutions onto a single, Internet Protocol (IP) based network. It allows you to combine your Data and Voice connection into one "converged" service and take advantage of the substantial cost savings and additional benefits this solution provides. Local phone service costs are reduced to a single phone line and Internet connectivity is delivered over the same dedicated circuit that can be scaled to fit your needs.	(click to enlarge)
	Why it makes sense IP Communications is a viable technology that can be implemented today. By converging existing voice and data networks onto a single IP-based network, businesses are lowering the total cost of network ownership by reducing expenditures associated with equipment and maintenance, network administration, and network carrier charges. A converged network also enhances an organization's communications capabilities by facilitating employee mobility and providing a solid foundation for the deployment of advanced, feature-rich services and solutions. IP telephony, unified messaging, and multi-channel contact center applications are just a few examples of such solutions. Benefits The principal drivers behind converging voice and data networks are reduction in total cost of network ownership and enhanced business communications. Many of the new business applications that are now deployed on converged networks provide immediate ways to increase personal and workgroup productivity while enhancing customer care and responsiveness. Better Internet connectivity Lower long distance rates Reduction in Equipment and Maintenance Costs Reduction in Network Administration Costs Reduction in Network Carrier Costs Features An IP-based network enhances business communications by providing a flexible foundation upon which all types of new applications and services can be deployed, quickly and easily. These applications maximize productivity and improve communications by facilitating increased mobility, delivering advanced functionality, and streamlining administrative tasks. As a result, employees are able to communicate more effectively-with co-workers and customers alike-and can focus their efforts on activities that create new revenue streams or generate cost savings IP Communications Enables the Mobile Workforce Unified Messaging Personal Communication Assistants IP Video Solutions IP Phones and IP Soft Phones Streamlining Administrative Tasks Remote Collaboration Tools Multi-Channel Contact Centers Collaboration Tools Requirements The switch to IP communications requires the following components and infrastructure. Router to connect your LAN to the WAN IP phones for every work station or office you wish to connect One Ethernet port everywhere you wish to connect a workstation and an IP phone Analog to Digital switch if you are going to continue to use your existing telephone system One existing local phone line

 

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